Logistics Inside Sales Department Manager, On-Site -Illinois

Location: Illinois On-Site

Job Type: Full-Time, W2 w/ Benefits

Base Compensation: Approx. $75,000 - $110,000

About the Role

Our client is an asset-based established leader in the transportation and supply chain industry, offering a comprehensive range of services including LTL, air freight, full truckload, brokerage, and expedited solutions. With decades of experience, they are known for delivering high-quality transportation services, operational excellence, and customer-focused logistics solutions.

The organization is committed to innovation, service, and long-term growth, while fostering a culture that supports professional development and career advancement.

The Inside Sales Department Manager will be responsible for building, leading, and scaling the inside sales function from the ground up. This is a high-impact leadership opportunity for a results-driven sales professional who thrives on winning new business, developing long-term client relationships, and mentoring a high-performing team.

The ideal candidate will establish department infrastructure, develop and execute inbound and outbound sales strategies, and drive revenue growth across multiple transportation modes, including full truckload, LTL, brokerage, and expedited services.

Success in this role requires strong sales leadership, a consultative approach, a proven record of closing business, and the ability to perform in a fast-paced, performance-driven environment. This position reports directly to executive leadership and offers strong earning potential for individuals who consistently exceed goals.

This is a unique opportunity to help define the sales culture, processes, and performance standards within a well-established transportation organization.

Key Responsibilities

  • Department Leadership & Team Development

  • Build and launch the inside sales department, including team structure, workflows, KPIs, and onboarding processes

  • Recruit, train, and develop inside sales representatives across multiple freight service lines

  • Foster a culture of accountability, continuous learning, and high performance

  • Conduct regular team meetings, one-on-ones, and sales coaching sessions

  • Establish and manage individual and team performance metrics including call volume, opportunity creation, and closed revenue

Sales Execution & Revenue Growth

  • Lead and personally execute outbound sales efforts through cold and warm outreach to shippers and carriers

  • Build and manage a strong pipeline of opportunities across truckload, LTL, brokerage, and expedited freight

  • Develop systems for prospecting, qualification, follow-up, and pipeline management

  • Close new shipper accounts and expand revenue within existing customer portfolios

  • Support proposal development, pricing discussions, follow-up, and account growth strategies

  • Identify key target accounts, industries, and freight lanes to maximize market penetration

Client Relationship Management

  • Develop strong client relationships from initial outreach through long-term account expansion

  • Manage the onboarding process, including contract negotiation, account setup, and operational handoff

  • Partner closely with operations and carrier sales teams to ensure seamless service delivery

  • Build strong internal cross-functional relationships to support customer success

Sales Operations & Enablement

  • Oversee CRM usage, data integrity, and pipeline reporting

  • Maintain accurate sales activity, forecasting, and revenue tracking

  • Collaborate with marketing on targeted campaigns, email sequences, and sales support materials

Performance Expectations

  • Success in this role includes:

  • Consistently generating new opportunities through proactive outbound prospecting

  • Building and maintaining a healthy, well-managed sales pipeline

  • Closing new shipper accounts and growing existing business

  • Meeting or exceeding monthly, quarterly, and annual revenue goals

  • Driving strong team performance through coaching and accountability

Required Qualifications

  • Minimum 3+ years of experience in transportation, logistics, or supply chain sales

  • Proven experience building and leading inside sales teams

  • Strong working knowledge of full truckload, LTL, and brokerage sales

  • Demonstrated success across the full sales cycle

  • Hands-on CRM experience; experience with platforms such as Zoho or similar preferred

  • Strong verbal and written communication skills

  • Self-motivated, highly driven, and comfortable in a leadership role

  • Comfortable with sales technology, CRM systems, and reporting dashboards

  • Bachelor’s degree preferred or equivalent industry experience

What You Bring

  • A true hunter mentality with a passion for winning new business

  • Experience building structure and processes within a growing sales function

  • Strong closing instincts and a willingness to lead from the front

  • A coaching mindset focused on developing talent

  • Strong operational discipline and KPI-driven leadership

  • Credibility and fluency within the freight and logistics space

Work Environment

  • Location: Northlake, IL

  • Schedule: Monday–Friday, full-time

  • Work Setting: 100% in-office

  • Travel: Occasional client meetings, industry events, and trade shows